Mercure Convention Center Ancol, Jakarta

I had a mixed experience at this hotel. The rooms need improvement in terms of cleanliness and soundproofing, but they offer fantastic ocean views and convenient access to local attractions. The service was efficient and accommodating, although there were concerns about additional charges. The location is great for relaxation and exploring, despite some inconveniences with access. The dining experience was average, with a few drawbacks. Overall, the facilities provided a decent stay.

My stay at the hotel was a mixed experience. On the positive side, the rooms were spacious and well-priced, but there were cleanliness issues due to the hotel's overload occupancy. The service, however, was exceptional, especially with the staff going above and beyond to organize a birthday surprise. The location was convenient, with various attractions nearby, although it needed more staff for cleaning. The dining options were varied, but some improvements could be made for a better experience.

I felt like I was in the heart of a vibrant hub with the Grand Deluxe Ocean Balcony room offering a stunning ocean view. The mattress was heavenly, and having a sofa bed was a nice touch. The convenient access to the Ecopark for morning activities added a refreshing start to the day. Being surrounded by top-notch restaurants like Mang Engking, Rumah Kayu, and Simpang Raya made dining a delightful experience despite the crowds. The only drawback was the slight overcrowding.

My stay at this hotel was amazing! The rooms were spacious and exceptionally clean, offering a delightful view of the Ancol area with lush trees and a glimpse of the skyline. The service was top-notch, with a flawless check-in process and helpful staff. The location inside one of the biggest amusement parks in Indonesia was prime, providing easy access to various activities and amenities. The dining experience was great with traditional food and ambiance, although some improvements could be made. The facilities were fantastic overall, making my stay pleasant and convenient.

I found the hotel to have spacious rooms that were pristine in the morning. However, there was a damp smell lingering in the room, especially during check-in. The service was exceptional, particularly with friendly staff like Arif and Eco offering a complimentary fruit basket as an apology for not being quick to clear dishes. The location, though inside Ancol amusement park, was both superb for fresh sea air and frustrating due to the entry fee and mosquito presence. The dining experience was good with a variety of choices, although not exceptional as expected from other 4-star hotels. The facilities provided were on par with expectations.